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• If you receive the error, "The meeting host is attending another meeting" or similar message: 

  • A previous meeting using that Host account is still in progress and did not end as scheduled 

  • The Host forgot to end the Zoom session and someone is still connected to the bridge

  • Someone has used that Host account to start a meeting outside of the assigned time-slot

  • Someone is using that Host account to attend another Host's meeting in progress

• If you cannot get into your meeting because the host Zoom account is in use: 

  • Send an email to lfai-meetinghosts@lists.lfai.foundation indicating that you are having an issue with a specific Zoom account. Include the Zoom account name you are having an issue with (ex. Zoom1) 

  • The email will be distributed to the complete list of alternate hosts tcomplete List of Alternate Hosts for Zoom Meetings that have Host privileges LF AI Zoom accounts

  • The LF is not responsible for intervening or setting up an emergency bridge in the event of an LF AI Zoom bridge conflict, however will assist if/when possible, to request please see Requesting/Changing/Canceling a Meeting section below 

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Requesting / Changing / Canceling a Meeting

Those with prior approval for Alternate Meeting Hosts & Recordings (see below) AND Scheduling/Managing Meetings in Groups Calendars Host and Recording Privileges AND Meeting Moderator Privileges (see below) do not need to follow this process as you have the permissions to manage your own meetings. For all others, to request a new meeting to be set up or to change/cancel an existing meeting:

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• Visit your LF Deep Learning Group Calendar via Groups.io 
• Scroll to the bottom of your group calendar, select Add Event, and choose the applicable sub-group(mail list) you are trying to create a new meeting for (ex. tac-general@lists...). 
• Fill in the fields for:
  • Event Name, enter descriptive name for your meeting and include the Zoom Link you are going to use, this is very important to help others know what Zoom Links are in use during each meeting time
    • Example: TAC Meeting (Zoom 3)
  • Start and End Times, selecting All Day if applicable 
    • Local time zones should not be used when scheduling a meeting, ALWAYS select "UTC" from the pulldown list. If you don't know how a local timezone maps to UTC, try this link 
      • This will help everyones calendar to sync properly with daylight savings shifts and the overall global nature of the community
  • Event Repeats, select if applicable, and enter the additional details
  • Location, this will be the LF AI Zoom Link (ex. Zoom 1: https://zoom.us/j/123456789) you are using, the meeting links available for shared use are noted below under List of Alternate Hosts for Zoom Meetings
    • You must be very careful to not overlap LF AI Zoom account meetings, you can easily view all the meetings within the the applicable Group Calendar via Wiki page
      • You may need to negotiate with the meeting owners if there are conflicts with your preferred time
  • Organizer Email, this will be the sub-group mail list (ex. tac-general@lists...)
  • Organizer Phone, is optional
  • Meeting Event Color, is optional at this time, but try to use the same color as the rest of meetings for that list as a best practice
  • Description, this will be the relevant meeting details. It is recommend to enter the following:
    
    • Summary of the meeting purpose
    • Meeting lead name
    • Wiki page for reference
    • Full Zoom details
  • Request RSVP, don't use as this feature results in unexpected behavior unless EVERYONE on the list makes use of it which is too difficult to enforce
  • Reminders, set this up for automatic email reminders to be sent to the applicable mail list regarding the meetings
    • 10 minutes before is suggested, leave as Send As Normal Message
  • Notifications, you must select Send Invite To Group in order for the invite to be sent to the applicable sub-group
    • Leave Send Notice To Group When Event Happens unchecked as it is an unnecessary notification
  • To Update a Meeting, click on the event you are updating and select Edit Event and make the applicable changes 
    • Select Update Event to save the changes and ensure you choose the update to reflect on Only This Event or All Meetings as applicable
      • Update Event will make a change to the meeting and will be reflected in the meeting subscription with the next automatic update
      • Update Event and Group will make a change to the meeting and will be reflected in the meeting subscription with the next automatic update AND send an updated notice to the mail group
  • To Cancel/Delete a Meeting, click on the event you are updating and select Edit Event, scroll to the bottom of the Event and click on Delete Event
    • You'll need to select either Only This Event or All Meetings as applicable 
    • The meeting update will be reflected in the meeting subscription with the next automatic update
    • The Send Notice to Group is selected by default, adjust accordingly if you need to remove that 
• Courtesy Email, as a meeting lead it is a best practice to email the applicable sub-group with a note about any new meetings available, any meeting changes, or meeting cancellations 
  • You can also make the change in Groups.io and if a notice to the group is going to be sent you can reply with your additional commentary 
• Refresh Wiki Calendar, for immediate update to the wiki group calendar (if one is in use for the group), refresh the subscription to the applicable sub-group(mail list) listed, otherwise, the update will be reflected in the meeting subscription with the next automatic update
  • Scroll to the bottom of the page
  • Mouse over the mailing list for the meeting you just set up and click on the 3 dots (...)
  • Scroll down and click "Refresh", this will force the wiki subscription to update

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• Privileges are only granted to Committee Chairs, Project Technical Leaders, or Community Coordinators

• You must have and utilize a LastPass account (installing the LastPass extension to your browser after your account is set up is the easiest way to use this tool)

  • LF AI will invite you to join a shared folder via LastPass using the email address associated with your communications the LF AI - If your email address is not recognized within LastPass, LF AI will send you an invitation to join in order to be able to invite you to access the shared LF AI Zoom accounts
    • Note: If you have a personal LastPass account you can use that same account if you would like but you will need to provide the email address to LF AI if it is different from the email address you use for regular LF AI project communications
  • If your email address is already recognized in Last Pass, LF AI will send you an invitation to the shared folder which you will need to accept, the invitation will arrive via a LastPass email 

    • Open your LastPass account in your browser, and choose open my vault

    • On the left lower part, press the icon with two people

    • Choose "Manage Shared Folders" and approve the one from the LF AI

    • The account's login will be add to your LastPass and you will be able to choose from it when logging into into the applicable shared LF AI Zoom account

  •  If your email address is not recognized in Last Pass, LF AI will send you an invitation to join LastPass, the invitation will arrive via a LastPass email
    • Once you set up your LastPass account and join, LF AI will receive a notice that you have joined LastPass and will then send you an invitation to the shared LF AI folder which you will need to accept, the invitation will arrive via a LastPass email

      • Open your LastPass account in your browser, and choose open my vault

      • On the left lower part, press the icon with two people

      • Choose "Manage Shared Folders" and approve the one from the LF AI

      • The account's login will be add to your LastPass and you will be able to choose from it when logging into into the applicable shared LF AI Zoom account
  • Please ensure that you test accessing the shared Zoom account using your LastPass access prior to any upcoming meetings to resolve any issues in advance
  • You should NEVER update any Zoom account settings, you may only update settings for your individual meetings The account's login will be add to your LastPass and you will be able to choose from it when logging into into the applicable shared LF AI Zoom account
    • • The LF maintains the account login and password management to avoid inadvertent issues with the shared accounts
  • Recordings should be saved to the alternate-host's computer rather than to the cloud, see detailed instructions below 
    • The alternate-host has the responsibility for uploading the recording file to the applicable group Wiki page

    • Files under 1.5GB can be uploaded directly to the Wiki

    • Files larger than 1.5GB will need to be uploaded to the shared LF AI Google Drive, you will need to request access by emailing lfai-meetingrequests@lists.lfai.foundation

      • The recording should be linked back to the applicable group Wiki page

      • If an applicable meeting recording folder does not exist you may create a new one. (Note: This is an evolving model and updates will follow with a solution that better accommodates those with Google access issues)

    • Again, DO NOT RECORD TO THE CLOUD

  • The alternate-host must review and understand the Zoom Overview and Zoom Bridge Errors information  information outlined above

  • All approved alternate-hosts will be added to the lfai-meetinghosts@lists.lfai.foundation mail list for meeting troubleshooting and questions, see Zoom Bridge Errors section above  

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Step-by-Step Guide for Recording Meetings

First Time Only, LastPass Login/Steps Required:

1. Open your LastPass account in your browser, and choose open my vault

2. On the left lower part, press the icon with two people

3. Choose "Manage Shared Folders" and approve the one from the LF AI

4. The account's login will be add to your LastPass and you will be able to choose from it when logging into into the LF AI Zoom account

5. For more details on LastPass set up, see Alternate Meeting Host and Recording Privileges above

Regular Zoom Login (after LastPass set up is complete):

1. Go to https://zoom.us/signin to sign in using the LastPass information associated with your LF AI Zoom meeting account, press the marked part to choose from available accounts/passwords

2. Select the LF AI Zoom account corresponding to the meeting you want to record and log in using it, the credentials will auto populate

3. Choose "Meetings" from the menu on the left

4. Find your meeting on the list (usually the top one) and click the "Start" button to launch your meeting

5. After the meeting has started click the "Record" button located at the bottom of the Zoom window OR if someone is screen sharing the recording option will be found under the "More" section of the Zoom menu bar 

6. Select "Record to this Computer"

   1. Note: Due to limited storage space in Zoom accounts, recording links stored in the cloud will expire, thus you must store your recordings locally prior to posting to the Wiki

7. You can pause and resume if necessary and the recording will be saved as a contiguous stream

8. Stop the recording when you are finished, it will be saved to your computer when the meeting is officially ended

   1. If you accidently stored in the cloud you must download the recording file from the recordings section in the Zoom account and then upload to the Wiki, once you confirm you have the recording file saved properly please delete it from the Zoom account

9. Upload the zoom_#.mp4 to the applicable group Wiki page

   1. Files under 1.5GB can be uploaded directly to the Wiki

   2. Files larger than 1.5GB will need to be uploaded to the shared LF AI Google Drive, you will need to request access by emailing lfai-meetingrequests@lists.lfai.foundation

      • The recording should be linked back to the applicable group Wiki page

      • If an applicable meeting recording folder does not exist you may create a new one. (Note: This is an evolving model and updates will follow with a solution that better accommodates those with Google access issues)

10. After you have verified the upload was successful and you can watch the recording from the Wiki, you can remove the files from your computer

11. Note: Regarding Chat File Content, uploading the chat.txt file is often beneficial to the team. Be advised the chat file may contain private chats sent from/to the person recording the meeting.

12. DO NOT upload any "audio_only" or "playback" files.

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1. Login to the Zoom account for the bridge

2. Go to the Meetings tab on the left (if it isn't already there)

3. Find the offending meeting that has your meeting blocked (the green ball indicates the meeting in progress)

   
   

4. Click the "End" button

5. You should notify lfai-meetinghosts@lists.lfai.foundation that you are going to do this and state which Zoom account you are using

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List of Group Calendars Meeting Moderators

Please see above for Group Calendar Meeting Management Privileges Requirementsfor more information on Alternate Meeting Host and Recording Privileges. All approved meeting moderators will be added to the lfai-meetinghosts@lists.lfai.foundation mail list for meeting troubleshooting and questions, see above.

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List of Alternate-Hosts for Zoom Meetings 

Please see above for more information on Alternate -Host Privilege RequirementsMeeting Host and Recording Privileges. All approved alternate-hosts will be added to the lfai-meetinghosts@lists.lfai.foundation mail list for meeting troubleshooting and questions, see above.

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Calendar Troubleshooting

Google calendar subscription isn't updating

Google calendar is notorious for long update delays of up to 12 hours or more for subscribed calendars and you cannot force it to update.  If the wiki calendar has been refreshed and the meeting in question matches what you see in Groups.io, the only way to force g-cal to update is to actually remove the calendar and re-subscribe. This is a known issue that the LF does not have any control over.

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If you receive the error, "The meeting host is attending another meeting" or similar message. Please see the Zoom Bridge Errors section.

I still need help

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